How often will we meet?
Once a week is typical in order to build the therapeutic relationship and gain some momentum. Once some or all of your goals are met, meeting biweekly or monthly may be appropriate. Frequency may change based on life changes, finances and availability.
What is your cancellation policy?
A 24 hours notice of cancellation is required or you will be charged in full for the session. With short notice, it is hard for your therapist to adjust their schedule. Exceptions are made occasionally in the case of an emergency. Consistency is important for continued progress in therapy.
What can I expect from my first session?
During your initial sessions you will begin to share your story, identify what you would like to change and begin defining goals for therapy. Another important aspect of the first session is deciding if you and your therapist are a good fit and this is important as the therapeutic relationship is the primary part of healing.
How much do you charge?
As a practice our fees range between $100-$120 for individual, couples and family sessions. We do offer a sliding scale, please connect with your therapist regarding this during the introductory call.
Do you accept insurance?
We do not accept any insurance at this time. Most clients submit a claim for out-of-network reimbursement and your therapist can provide a detailed invoice to assist with your claim. Please note that submitting an insurance claim means we will need to give you a mental health diagnosis.
What is the therapy matching process?
The search for a therapist can feel like dating and it’s okay if it takes multiple matches before finding “the one”. During your initial phone intake, we will recommend one of our therapists and you will be able to set up a free introductory call. This can be a great time to get a feel for each other and start building a connection.
Do you provide in-person or virtual therapy?
We care for your safety and given current circumstances with COVID-19, all sessions take place online using a secure video system until otherwise determined. Established clients can also hold some sessions by telephone if needed.
Do you prescribe medication?
We do not prescribe medication but understand that medication may be helpful for some people. Many people make great progress in therapy without medication. Your therapist or you may want to be evaluated for psychiatric medication. Your therapist can coordinate care with your doctor.
Is there a waitlist?
We maintain an active waitlist of prospective clients and we do our diligence to reconnect based on upcoming availability. We understand needs may vary and if during the initial phone call we believe you need more immediate support, we will recommend and refer you to the appropriate resources.